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Every hour your team spends copying data between systems, generating the same report, processing invoices manually, or answering the same support question is an hour not spent on work that actually requires human intelligence. Infraspine AI builds the automations, integrations, and intelligent tools that eliminate that waste — and deploy them securely within your existing technology environment.
Real processes automated for real businesses — with measurable time savings per deployment.
Invoice data extraction and ERP posting
Customer onboarding document verification
Inventory reconciliation across systems
HR payroll data aggregation from multiple sources
Support ticket triage and routing
Regulatory report generation and submission
Six automation and AI disciplines covering the full spectrum from simple RPA through to machine learning and generative AI.
Software robots that perform repetitive rule-based computer tasks exactly as a human would — clicking, typing, copying data between systems — but without errors, without breaks, and at any hour of the day. UiPath, Power Automate, and Automation Anywhere deployments for finance, HR, operations, and IT teams. Each automation includes exception handling, audit logging, and a monitoring dashboard so you always know what the robots are doing and when they fail.
Custom integrations connecting OpenAI GPT-4o, Anthropic Claude, or Azure OpenAI into your existing business applications and workflows. AI-powered document summarisation, contract review assistance, customer email drafting, internal knowledge base search, and report generation — all operating within your security boundary with your data. We implement RAG (Retrieval-Augmented Generation) architectures so LLMs answer from your own documents rather than hallucinating from training data.
Machine learning models trained on your business data to predict demand, detect anomalies, classify documents, score leads, or identify at-risk customers — problems where rules-based automation cannot work because the patterns are too complex or too numerous to encode manually. Model development uses scikit-learn, XGBoost, or deep learning frameworks (TensorFlow, PyTorch) depending on the problem. All models are monitored post-deployment for data drift and performance degradation.
Structured data extraction from unstructured documents — invoices, purchase orders, bank statements, contracts, forms — using Azure Document Intelligence, AWS Textract, or custom trained OCR models. Extracted data is validated against business rules, mapped to your ERP or database schema, and posted automatically with exception routing for documents that fall below confidence thresholds. Average accuracy rates exceed 97% after a brief model training period on your document types.
End-to-end workflow automation that orchestrates multiple systems, human approvals, and automated tasks into a single managed process. Approval workflows, onboarding sequences, order processing pipelines, and exception management — built with Microsoft Power Platform, n8n, or custom API-orchestration code. Every workflow includes a visual monitoring dashboard, SLA tracking, and alerting when processes breach defined time thresholds.
Conversational AI assistants for customer support, internal IT help desk, HR FAQ handling, and sales qualification — deployed on your website, Microsoft Teams, WhatsApp Business, or mobile app. Built with retrieval-augmented generation so the chatbot answers from your actual documentation and knowledge base. Handoff to live agents when confidence is low. Full conversation analytics with topic clustering and resolution rate metrics.
Practical answers to the questions business leaders ask before investing in automation and AI.
Book a free process discovery workshop. We will identify your top 3 automation opportunities and estimate the time and cost savings — at no charge.